Welcome to the Srodna-dusa.com Help Centre. Pick a topic below or email us at support@srodna-dusa.com for direct support.
Featured
- How do I cancel my subscription?
- Refund policy
- Contact support: support@srodna-dusa.com
- I was charged after I cancelled
- Why can't I get a refund when your website says I can?
- My email address is not recognized when trying to log in
Subscription & Billing
- How do I cancel my subscription?
- Does my subscription renew automatically?
- What is included in the subscription?
- Refund policy
- When will I receive my refund?
- Why was I charged twice?
- I didn't authorize this charge
- My card was stolen — what do I do?
- Money-back guarantee
Troubleshooting
- Technical issues
- I need to update my email address
- My zodiac sign looks wrong
- My results are not loading
- The app keeps logging me out
About Srodna-dusa.com
- What is Srodna-dusa.com?
- How do we generate your soulmate sketch?
- Why is your time of birth important?
- How do I change the language?
Contact us
- Email: support@srodna-dusa.com
- Address: TeeWiz d.o.o., Prilaz Vladislava Brajkovića 11, 10020 Zagreb, Hrvatska